Person-centred Care

This course explains the role and importance of person-centred care in a health & social care setting. It also provides practical advice on embedding person-centred care

This course is written to support all staff within various sectors, however, it is especially applicable to the Health and Social Care Sector. Within the Health and Social Care sector there are a large number of “adults at risk” (vulnerable adults). Their situation places them at a greater risk from the lack of person-centred care. This course gives the learner an introduction to legislation and best practice around person-centred care. It explains the best ways to obtain information from service users and their families, and to use this in creating a fully tailored care regime. Importantly, it gives practical advice on putting person-centred care into practice plus how to recognise and avoid common barriers.

  • Average study time:
    study time

    1 hrs

  • Personal development points (CPD):


  • Price:


Please enter the number of licences required.

Course Details

Person-centred Care course details:
  • Clear, attractive format
  • Real-life scenarios help illustrate key points
  • With videos and graphics to make an enjoyable learning experience
  • Written by an expert with over 20 years experience of health and social care training

Benefits for you

Person-centred care awareness forms an essential part of many different qualifications and learning frameworks. If you are working towards any of these, it is important to appreciate to what extent this course helps you in your goal.

This course has been mapped to the following (where it is applicable) –

Core Skills Education and Training Framework – Person-centred Approaches

Step 1

  • A – the strengths and resilience that people, families, carers and circles of support can have within themselves (strengths or asset based approaches)
  • D – the importance of engaging and building rapport and relationships to create a safe environment where people and carers share feelings, thoughts and ideas
  • E – local resources relevant to the discussion to which people can be signposted 
  • J – the importance of social networks and circles of support for individuals and carers 
  • K – recognise opportunity to have a conversation with a person and choose to take the opportunity 
  • L – identify what is important to the person both generally and in the context of a conversation 
  • M – use different communication styles and language depending on an individual’s needs and understanding 
  • N – create the opportunity for the person to engage, explore and reflect on a potential decision or way forward, sharing and checking understanding of the full range of options, including taking no action 

Step 2

  • A – be aware of key relevant policies around person-centred approaches 
  • C – be aware of the range of specific person-centred tools 
  • I – understand that each person is an expert in their own life, along with their carer 
  • J – understand the importance of values, mindset and motivation 
  • P – be able to find out the individual’s priorities and what outcomes are important to them 
  • T – to enable a person to make decisions by: - understanding the outcomes that are important to them 
  • Z) – confidently support positive risk taking 

Apprenticeship Standard for Adult Care Worker Level 2

  • B8 – How to support and enable individuals to achieve their personal aims and goals

The Care Certificate

  • 5.1a – Describe how to put person-centred values into practice in their day-to-day work 
  • 5.1b – Describe why it is important to work in a way that promotes person centred values when providing support to individuals 
  • 5.1c – Identify ways to promote dignity in their day-to-day work 
  • 5.2a – Describe the importance of finding out the history, preferences, wishes and needs of the individual 
  • 5.6c – Support and encourage individuals own sense of identity and self-esteem

Course Syllabus

Section 1 – Introduction

  • Learning Objectives 
  • Mapping 
  • Meet The People

Section 2 – Overview of Legislation and Guidance

  • Introduction 
  • Health and Social Care Act 2008 (Regulated Activities) 
  • Regulations 2014 (Regulation 9) 
  • The Care Act 2014 
  • Putting People First 2007 
  • Care Quality Commission (CQC) and person-centred care

Section 3 – Person-centred Care

  • The History of Social Care 
  • Person-centred Care – historical perspectives 
  • What is Person-centred Care? 
  • The Principles of Person-centred Care 
  • Putting Person-centred Care into Practice

Section 4 – Working in a Person-centred way

  • Introduction 
  • Person-centred Values 
  • Informed Choice 
  • Active Participation 
  • Well-being 
  • Self-Esteem

Section 5 - Barriers to Person-centred care

  • Introduction


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